Open Wellbeing
Support
Support route
Crisis Support
For urgent emotional support or if you need immediate help, start with trusted crisis support routes.Support route
Support from WS
Contact Wellbeing Solutions for help, signposting, and the right route into specialist support.Support route
Need us immediately
If you need to speak to someone right away, start a live chat with a WS counsellor.Connect instantly with a qualified WS counsellor via secure live chat. No appointment needed - just click the button below and you will be connected within minutes. Live chat is available seven days a week.
Availability
7 days a week
Including evenings and weekendsWait time
Under 3 minutes
Typically connected very quicklyConfidentiality
100% private
Not shared with your employerOur team at Wellbeing Solutions is here to help you find the right support - whether that is a listening ear, practical signposting, or a referral into specialist services. All conversations are confidential and will not be shared with your employer.
Call us
0800 000 0000
Free to call, Monday to Friday, 8 am to 8 pm. Our team will listen and help you find the right route.Email us
[email protected]
We aim to respond to all email enquiries within one working day.If you or someone else is in immediate danger, please call 999 or go to your nearest A&E. For urgent emotional support, the services below are free and available around the clock.
Samaritans
116 123
Free, confidential emotional support for anyone in distress or at risk. Available 24 hours a day, 365 days a year.Shout
Text SHOUT to 85258
A free, confidential text crisis service. If you prefer not to talk, text SHOUT for support from a trained crisis volunteer.Emergency services
999
Call 999 if you or someone else is in immediate danger. You can also go to your nearest A&E at any time.Papyrus
0800 068 4141
Specialist support for young people under 35 who are struggling with thoughts of suicide, and those worried about them.About our support
Open Wellbeing provides confidential, professional support through a range of routes. Whether you need immediate help, ongoing counselling, or simply a conversation, our team is here for you.
All services are provided by Wellbeing Solutions and partner organisations. Your conversations remain private and are not shared with your employer.