Witnessing or Experiencing Violence or Assault

Violence and assault can happen in public places, at home, online, or at work. These events are shocking, often fast moving, and can leave lingering emotional and physical effects. A supportive, trauma-informed response focuses first on immediate safety and then on restoring dignity, choice, and connection.

What It Feels Like

People respond differently. Some experience terror, anger, numbness, or guilt for not preventing what happened. Others feel shaky, disoriented, or hyper-alert for hours or days. Witnesses can be deeply affected too. It helps to remember that these reactions are common responses to threat and do not reflect personal weakness.

Everyday Tools & Practical Steps

• Prioritise safety - if you can do so without risk to yourself, move to a safer area, lock a door, or get bystanders to help. If there is immediate danger, call emergency services.
• Call for help - contact emergency services as soon as possible. State location, what happened, who is involved, and any ongoing risks.
• Offer calm support - if someone has been harmed, introduce yourself, speak slowly, and ask what they need. Avoid pressing for details. Offer statements like "You are safe here" and "I can stay while we wait for help."
• Respect privacy and choice - do not share information, photos, or opinions. Let the person decide who to tell. Do not question or challenge their account.
• Encourage medical care - physical injuries are not always visible. Medical checks also support documentation if a person later chooses to report.
• Preserve options - if the incident might be reported, encourage the person not to wash clothing or delete messages until they have information about options. Do not collect evidence yourself.
• Record minimal facts - note the time, place, and immediate actions taken. Keep records secure and factual.

Longer-Term Approaches

• Trauma-informed follow-up - offer a private space, a trusted contact, and information about support services. Give options and avoid pressure.
• Workplace policies - ensure there are clear reporting channels, non-retaliation assurances, and safety measures such as escorts, access changes, or remote working where appropriate.
• Community resources - signpost to local support organisations or national helplines. Wellbeing Solutions EAP can provide confidential counselling and guidance.
• Recovery practices - grounding techniques, routines, movement, creative expression, and connection with trusted people can help over time.
• Consideration for witnesses - bystanders may need debriefing, reassurance, and permission to seek support as well.

When to Seek Professional Help

• If physical injury, strangulation, or head trauma is suspected.
• If distress is intense or worsening after the first weeks.
• If there are thoughts of self-harm, substance misuse to cope, or significant withdrawal.
• If safety continues to be a concern.

Professional care can provide medical treatment, safety planning, and trauma-focused support. In emergencies, contact local emergency services immediately.

Moving Forward

Violence and assault are never the survivor’s fault. Compassionate, practical support can reduce harm and help people regain a sense of safety and control. Your calm presence and careful choices in the hours and days after an incident make a meaningful difference.